An IT system house is also known as an IT managed service provider (MSP) and is often equated with regular IT service providers. In fact, the range of services offered by modern system houses goes far beyond the installation and provision of software and hardware. IT system houses are generally defined as IT companies that offer customised, ready-to-use all-round IT solutions for companies in addition to software products and separate hardware. Management, installation, analysis, etc.

System house tools can therefore include the following points:

IT emergency assistance and support: if a network or server failure occurs, companies turn to the IT system house and can have problems analysed immediately from a distance or arrange a thorough fault analysis and rectification on site.

Managed services and monitoring: To prevent IT emergencies and security gaps, IT system houses analyse the company’s internal IT system. Based on this, they create an IT strategy and various security measures. Monitoring software solutions and cloud services such as cloud disaster recovery can be used here to prevent failures or recover data.

IT security: System houses use regular load and security tests to check the security of computer systems and integrate the management of anti-virus software, automatic backups and firewalls.

Maintenance and updates: In order to keep implemented software and hardware up to date and guarantee maximum security, an IT system house takes care of system maintenance remotely or on site.

IT consulting: IT system houses provide consulting services to companies that lack an overview of innovations in the IT sector in order to identify optimisation potential in the company’s internal IT.

Customisation of existing applications: If companies already have software applications, e.g. ERP or CRM solutions, system houses help to efficiently adapt applications to customer requirements and to familiarise employees. Translated with www.DeepL.com/Translator (free version)